Do You Sell Both Brand New and Refurbished Laptops?
Yes, we sell both Brand New and Refurbished Laptops.
What Is the Warranty Period for Your Products?
Warranty starts at 3 months and goes up to 24 months, depending on the product. Warranty details are specified for each item. – Check Out Our Warranty Policy
Do You Ship Internationally?
We currently ship only to East African countries.
Do You Offer a Money-Back Guarantee?
Yes, we offer a 30-day money-back guarantee. Please review our Refund Policy for more details.
Are Your Refurbished Laptops Certified and Graded?
Yes, all our refurbished laptops are tested, certified, and graded:
Grade A: Slightly used with minimal signs of wear.
Grade B: Has minor visible marks.
Grade C: Has visible marks and
Do You Provide Tech Support?
Yes, we offer free online tech support. If the issue requires further inspection, we may ask you to send the product back.
Are Your Accessories Genuine?
Yes, all accessories we sell are from renowned brands and are 100% genuine and reliable.
How Can I Track My Order?
You can track your order through the “Track My Order” page on our website.
What Payment Methods Do You Accept?
You can track your order through the “Track My Order” page on our website.
Do You Offer Financing or Installment Payment Plans?
No, we do not offer financing options at the moment.
For iOS, & iPhone Users We offer Lipa Mdogo Mdogo Services For Upto 6 Months
Do Your Prices Include VAT?
No, product prices do not include VAT. Corporate clients should check our Corporate Sales Page for tax and duty details.
Can I Customize My Laptop Before Purchase?
Yes! We offer the option to customize specifications to suit your needs and preferences.
Do You Have a Physical Store?
Yes! Our store is located in Nairobi, Along Moi Avenue , iconic Business Plaza (Next To Sawa Mall) Shop S7 Second Floor
Do You Accept Trade-Ins?
No, we do not offer trade-in services at the moment Unless You Buy a Laptop From Us and Within 1 Year.
Are Your Products Unlocked and Compatible with Local Networks?
Yes! All our products are unlocked and compatible with local networks, ready for immediate use.